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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of MICHAEL L. Hyde

MICHAEL L. Hyde

April 23, 2024

5  out of  5
rating by MICHAEL L. Hyde
"Coyce gave me some of the best customer service I've received in the last 10 years. Couldn't be happier was a new customer. Would recommend Coyce and State Farm 100 %. Michael L. Hyde"
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Hannan Awad

September 21, 2023

5  out of  5
rating by Hannan Awad
"BIG, BIG, BIG shoutout to Alijah Goetting for being so helpful! She is great with communication, problem solving, and much more! She provided me with the best customer service and went above and beyond to make sure everything is figured out for me. I am very appreciative of all her help and service. Again, very special thanks to Alijah and thank you to the entire team as well, you are all AMAZING!"
We responded:
"Hannan, we are proud of Alijah, and of our Team members. Bundling your Autos with your Renters insurance produces over $500 in savings. That's important with all the costs we are all dealing with. Thanks., R J"
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Leslie Johnson

September 20, 2023

5  out of  5
rating by Leslie Johnson
"Office does a great job of meeting family's changing needs. Thank you!"
We responded:
"Thank you, Leslie! We have the privilege to be a small part of over 3,000 families. This gives us the opportunity to see what happens to some, and this gives us the knowledge to help families to protect and plan for the Risks we all face. Thanks, R J "
Profile photo of Cherie Wallin

Cherie Wallin

September 17, 2023

4  out of  5
rating by Cherie Wallin
"I want to thank RJ and his team for always being available to answer all my questions and keeping me updated on Discounts available to me. I would not hesitate to recommend anyone to this team of wonderful people. Michael Leritz"
We responded:
"Thank you Michael, you've been in our Agency for nearly fifteen years and we appreciate your comments. R J "
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Kim hemp

September 14, 2023

4  out of  5
rating by Kim hemp
"RJ and his "peeps" are great folks. And meeting with RJ for policy reviews always just feels like a dose of good "Fatherly advice"."
We responded:
"Well thank you Kim, it's always nice to have you join us, and especially at our 55-Alive driving class. Thanks for taking the time. R J"
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Robin Hemp

September 14, 2023

5  out of  5
rating by Robin Hemp
"RJ Bergstrom's Senior Driving Safety course is fun and concise and most importantly truly educational. The team is always courteous, helpful and responsive."
We responded:
"Thank you Robin. The number one reason we do it is to say "Thanks" to our many clients like you. Thanks again for attending. R J "
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Jeff Beyer

September 11, 2023

5  out of  5
rating by Jeff Beyer
"We have been with RJ Bergstrom for many years now for our home and cars. They are always responsive to our needs and have been excellent to work with. Great rates as well!"
We responded:
"Jeff, Olivia is enjoying helping you with your new home. Congrats! Thank you for the review. We hope to work together for many years to come!- RJ"
Profile photo of Theresa Wise

Theresa Wise

September 11, 2023

5  out of  5
rating by Theresa Wise
"RJ Bergstrom and his office have been great to work with. I have been with them for 20+ years and been completely satisfied. Everyone is so friendly and easy to work with - makes life easier when you have a great insurance team working with you!"
We responded:
"Theresa, we are gratified to have 3,500 families that are in our Agency, and you and your three sons, especially helping to navigate auto insurance with young drivers, is one of the most important things we do. Thx., R J"
Profile photo of G. M.

G. M.

September 11, 2023

5  out of  5
rating by G. M.
"We have been with State Farm and RJ for more than 20 years. RJ and his staff have always been responsive and attentive to all our insurance needs. RJ makes himself available for any questions and concerns. If RJ is not available, he has a very competent staff. If you want a hands on Insurance Agent, RJ would be the one. I would also like to add that the State Farm company exceeds at customer service."
We responded:
"Gregg, we appreciate having you and Lisa in our Agency, and it's been over 25 years! I'm also pleased you both have your hard work protected with the Personal Liability Umbrella. Thx!, R J "
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kari anderson

September 8, 2023

5  out of  5
rating by kari anderson
"Spoke with Coyce and he was so excellent in helping with great insurance quote"
We responded:
"Thanks Kari, Coyce is very experienced at helping drivers to find the right coverage with all the avialable discounts. R j "
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mark meyer

September 7, 2023

1  out of  5
rating by mark meyer
"I would not use this agent . I was sitting at a red light in December and was rear ended. Now my rates going up. They consider me a bad driver. Time to look for a new company. This isn't the first time this agent has done shady things"
We responded:
"Mark, I know how frustrating rates can be. All rates are going up and the accident when you were rearended did not affect your rate even though we paid under the "collision" coverage. It was the other two claims last year that raised the rate, especially because of the one that was your fault. You still have the preferred rate, just lost the "claim-free" discount. I would like to control rates, but you have more control than I do. Regardless, we appreciate the many years of protecting all that you work hard for. "
Profile photo of barms700

barms700

September 3, 2023

5  out of  5
rating by barms700
"People have asked me over the years why I continued to use RJ Bergstrom, and State Farm Insurance for my coverage for nearly 45 years when I could probably find other insurance “cheaper". Yesterday, I needed to make a change to one of our many insurance policies. Being busy, I forgot to do it. I sent RJ an email to his business account at 10:30 PM Friday night, Labor Day weekend, just to get it off my to do list. He contacted me 9:30AM Saturday morning, Labor Day weekend, with a quick question to make sure that he could get it taken care of for me over the weekend. Policy fixed that day. That's why I use RJ and State Farm Insurance. Response and client service second to none! I could share numerous other stories of similar situations where he and his team have gone above and beyond."
We responded:
"Thank you very much Brian. We appreciate you and Terry being in our Agency, and we would very much enjoy having you two join us for the upcoming 55-Plus Defensive Driving Class. It's a 10% discount for 3 years. We will call to review the dates. Thanks again, R J"
Profile photo of Eilene Everts

Eilene Everts

September 2, 2023

5  out of  5
rating by Eilene Everts
"Very satisfied with the service I have always received from this agency. Staff is extremely helpful, prompt and friendly. When I needed to insure a vehicle I had just purchased they had it covered within minutes."
We responded:
"Thank you Eilene, we appreciate having you in our Agency for over 10 years now, R J"
Profile photo of Sharon Drazenovich-Palm

Sharon Drazenovich-Palm

August 28, 2023

5  out of  5
rating by Sharon Drazenovich-Palm
"Customer service was top notch! I was able to save a lot of money for car insurance due to the knowledge and expertise of the agent. Thank you for your excellent service."
We responded:
"Thank you, Sharon, we're very happy the DRIVE SAFE and SAVE discount is helping you bring down the auto premium. R J"
Profile photo of Jason Lindberg

Jason Lindberg

August 22, 2023

5  out of  5
rating by Jason Lindberg
"Fantastic customer service. They are always available when your in a pickle."
We responded:
"Thanks Jason, we appreciate you and Natalie being in our Agency. I'm very proud of the Team and their Drive to be there for you and your family. R J "
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Millie

August 17, 2023

5  out of  5
rating by Millie
"I have had excellent service from everyone at this agency. I just had a claim that was completed to my satisfaction ."
We responded:
"Thank you Millie, having Claims is the Number One reason we are here. R J "
Profile photo of Ken Lindberg

Ken Lindberg

August 17, 2023

5  out of  5
rating by Ken Lindberg
"R J and his team are outstanding! I've been with State Farm for many years. I am happy with the team and plan on stay with them for many more."
We responded:
"Thank you Ken, we appreciate having you and Theresa in our Agency. Also pleased that you have the Personal Liability Umbrella to protect all of your hard work. R J "
Profile photo of Dale Bieringer

Dale Bieringer

August 15, 2023

5  out of  5
rating by Dale Bieringer
"My wife and I have been with State farm for nearly 3 decades. RJ has always offered great assistance whenever we have had a claim. His whole office staff has been wonderful to work with and very knowledgeable. He checks in with us regularly to make sure we have the proper coverages on vehicles and home but doesn’t high pressure you. Great customer service! We would recommend him to anyone. Dale and Mary Bieringer"
We responded:
"Dale, we appreciate having you and Mary in our Agency, and your right. You have been a State Farm policyholder since 1984 and have the maximum Claim Free Discounts available. Thanks Dale, R J "
Profile photo of Ben Sawatzky

Ben Sawatzky

August 15, 2023

5  out of  5
rating by Ben Sawatzky
"Jennifer was quick to respond, flexible in building a policy to suit my needs, and helpful in helping me figure out what means what when it comes to coverages. The experience made me glad I decided to shop around and switch"
We responded:
"Thank you Ben. Very nice to see you have the Drive Safe and Save Discount, and that is a 24% average savings for our clients. R J "
Profile photo of Gwen Polkinghorne

Gwen Polkinghorne

August 11, 2023

5  out of  5
rating by Gwen Polkinghorne
"Super helpful and cheerful staff, been insured with Mr. Bergstrom’s office since I started driving over 10 years ago and have no concerns or complaints whatsoever."
We responded:
"Thank you Gwen, we appreciate helping you and the savings you are earning with the Drive Safe and Save discount, R J"
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L W

August 10, 2023

4  out of  5
rating by L W
"I want to congratulate RJ on a well run agency. I just recently added another collector car and I contacted Jennifer Jay ,to help me add on to my existing policies. The process went flawlessly. I couldn’t be more pleased with the exceptional service. Also great rates. Original policyholder since 1962 L Werner"
We responded:
"Thanks L W, we really like helping protect our families, and their toys. We are very proud Jennifer is on our team. R J"
Profile photo of Mike Cake

Mike Cake

August 7, 2023

5  out of  5
rating by Mike Cake
"I am so happy with what Coyce Slebodnik did for me regarding my homeowners policy which was previously with Allstate. My homeowners insurance was absolutely getting to expensive and I knew I had to do something. I had met another agent there previously named Alek and he recommended I give them a call. I'm so happy I transferred my homeowners insurance and the cabin insurance as well as my automobile insurance to this office and thanks to Coyce's help I'm saving a ton of money. Thank you and I'm so happy with your help."
We responded:
"Thanks for taking the time Mike, we're happy to have you join the 3,500 families we are protecting, and Coyce is a very good addition to our team, R J "
Profile photo of Sabrina Garrido

Sabrina Garrido

August 3, 2023

5  out of  5
rating by Sabrina Garrido
"I been working with State Farm- Jennifer Jay. She’s always very prompt to answer my questions and goes above and beyond to make sure everything I need is done quickly. Love working with her!"
We responded:
"Thank you very much for taking the time Sabrina. We are very proud Jennifer is on our Team, and that you are in our Agency, R J"
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Willam Harley

July 31, 2023

5  out of  5
rating by Willam Harley
"This agency has provided my family's and business' insurance needs for more than 3 decades. They are responsive, reliable, knowledgeable, competent and creative. They do it all and they do it well!"
We responded:
"Bill, I appreciate your comments and the honor to help protect your family and business. Thank you for taking the time. R J "
Profile photo of Jen Hobbs

Jen Hobbs

July 31, 2023

5  out of  5
rating by Jen Hobbs
"I have been with this agency since 2007 or 2008 for all our personal insurance. They have been very helpful when claims do come up and responsive when I have needed anything. I have recommended and would continue to recommend them."
We responded:
"Thank you for taking the time Jen. We appreciate being there for you and Aaron. Having everything you two work so hard for protected with State Farm and our Agency is a very rewarding responsibility. The personal Liability Umbrella is the very important decision that makes sure you are completely protected. R J "