Skip to content
Call
Text

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Jeremy Berens

Jeremy Berens

November 27, 2024

5  out of  5
rating by Jeremy Berens
"Working with Kristina Yang was a total delight. Her top-notch professionalism was as bright as her sunny personality. She was all in for delivering an exceptional customer experience. Hats off to Kristina for providing a wonderful experience!"
Profile photo of Kristi Ewing

Kristi Ewing

November 27, 2024

5  out of  5
rating by Kristi Ewing
"Have been with this office for about 4 years now and have had great experiences. Amanda Graves has been my agent and she is very patient and knowledgeable. She has made everything so easy for us!"
Profile photo of Anna Barthold

Anna Barthold

November 25, 2024

5  out of  5
rating by Anna Barthold
"I have always had a great experience with the customer service with RJ’s team at State Farm! Olivia is very good at answering all my questions and explaining all of the insurance options in depth. Makes us feel at ease with our insurance decisions!"
Profile photo of Steve Graves

Steve Graves

November 25, 2024

5  out of  5
rating by Steve Graves
"R J and his team have been taking great care of my insurance needs for a long time and they have always done a great job. I will continue to recommend him/them."
Profile photo of Brooke Bozek

Brooke Bozek

November 25, 2024

5  out of  5
rating by Brooke Bozek
"I had the best experience working with Olivia when chaning our home and auto insurance. She was very helpful in providing us with quick quotes and communicating all details to us. She helped us save a lot of money! Olivia was truly a pleasure to work with! I highly recommend this State Farm office to anyone in need of insurance."
Profile photo of Nolan Ewing

Nolan Ewing

November 25, 2024

5  out of  5
rating by Nolan Ewing
"The team is helpful and knowledgeable, making it easy to understand the policy best for me"
Profile photo of Karen Graves

Karen Graves

November 25, 2024

5  out of  5
rating by Karen Graves
"We’ve been insured with RJ and State Farm for over 40 years. They have always been helpful in meeting our insurance needs. The staff is knowledgeable and answered any questions we have had. I would recommend them to anyone interested in their home and auto insurance needs."
Profile photo of shandra fischer

shandra fischer

November 25, 2024

5  out of  5
rating by shandra fischer
"I have always received top-notch customer service for whatever reason and whenever I need it from all of RJ’s staff. Olivia is always there when I need help and is always so kind to me."
We responded:
"Thank you Shandra! Always a pleasure!"
Profile photo of Danny Freudenberg

Danny Freudenberg

November 22, 2024

5  out of  5
rating by Danny Freudenberg
"Jennifer has saved me a lot of money on my car insurance. I started the drive safe and save which saved me even more. She really knows her stuff and is so professional! Thank you ! Love this agency !"
Profile photo of John Stroebel

John Stroebel

November 5, 2024

5  out of  5
rating by John Stroebel
"I've worked with RJ and his team for many years. They're always responsive and helpful and look for ways for me to save money on insurance while still being covered adequately. I highly recommend them."
Profile photo of Julie Golyer

Julie Golyer

October 25, 2024

5  out of  5
rating by Julie Golyer
"They treat you like family and go above and beyond to help you with everything 💯 ."
Profile photo of Sara Fry

Sara Fry

October 24, 2024

5  out of  5
rating by Sara Fry
"Jennifer Jay provides the best customer service!! Thank you for making my insurance needs a priority."
Profile photo of MICHAEL L. Hyde

MICHAEL L. Hyde

April 23, 2024

5  out of  5
rating by MICHAEL L. Hyde
"Coyce gave me some of the best customer service I've received in the last 10 years. Couldn't be happier was a new customer. Would recommend Coyce and State Farm 100 %. Michael L. Hyde"
Profile photo of Hannan Awad

Hannan Awad

September 21, 2023

5  out of  5
rating by Hannan Awad
"BIG, BIG, BIG shoutout to Alijah Goetting for being so helpful! She is great with communication, problem solving, and much more! She provided me with the best customer service and went above and beyond to make sure everything is figured out for me. I am very appreciative of all her help and service. Again, very special thanks to Alijah and thank you to the entire team as well, you are all AMAZING!"
We responded:
"Hannan, we are proud of Alijah, and of our Team members. Bundling your Autos with your Renters insurance produces over $500 in savings. That's important with all the costs we are all dealing with. Thanks., R J"
Profile photo of Leslie Johnson

Leslie Johnson

September 20, 2023

5  out of  5
rating by Leslie Johnson
"Office does a great job of meeting family's changing needs. Thank you!"
We responded:
"Thank you, Leslie! We have the privilege to be a small part of over 3,000 families. This gives us the opportunity to see what happens to some, and this gives us the knowledge to help families to protect and plan for the Risks we all face. Thanks, R J "
Profile photo of Cherie Wallin

Cherie Wallin

September 17, 2023

4  out of  5
rating by Cherie Wallin
"I want to thank RJ and his team for always being available to answer all my questions and keeping me updated on Discounts available to me. I would not hesitate to recommend anyone to this team of wonderful people. Michael Leritz"
We responded:
"Thank you Michael, you've been in our Agency for nearly fifteen years and we appreciate your comments. R J "
Profile photo of Kim hemp

Kim hemp

September 14, 2023

4  out of  5
rating by Kim hemp
"RJ and his "peeps" are great folks. And meeting with RJ for policy reviews always just feels like a dose of good "Fatherly advice"."
We responded:
"Well thank you Kim, it's always nice to have you join us, and especially at our 55-Alive driving class. Thanks for taking the time. R J"
Profile photo of Robin Hemp

Robin Hemp

September 14, 2023

5  out of  5
rating by Robin Hemp
"RJ Bergstrom's Senior Driving Safety course is fun and concise and most importantly truly educational. The team is always courteous, helpful and responsive."
We responded:
"Thank you Robin. The number one reason we do it is to say "Thanks" to our many clients like you. Thanks again for attending. R J "
Profile photo of Jeff Beyer

Jeff Beyer

September 11, 2023

5  out of  5
rating by Jeff Beyer
"We have been with RJ Bergstrom for many years now for our home and cars. They are always responsive to our needs and have been excellent to work with. Great rates as well!"
We responded:
"Jeff, Olivia is enjoying helping you with your new home. Congrats! Thank you for the review. We hope to work together for many years to come!- RJ"
Profile photo of Theresa Wise

Theresa Wise

September 11, 2023

5  out of  5
rating by Theresa Wise
"RJ Bergstrom and his office have been great to work with. I have been with them for 20+ years and been completely satisfied. Everyone is so friendly and easy to work with - makes life easier when you have a great insurance team working with you!"
We responded:
"Theresa, we are gratified to have 3,500 families that are in our Agency, and you and your three sons, especially helping to navigate auto insurance with young drivers, is one of the most important things we do. Thx., R J"
Profile photo of G. M.

G. M.

September 11, 2023

5  out of  5
rating by G. M.
"We have been with State Farm and RJ for more than 20 years. RJ and his staff have always been responsive and attentive to all our insurance needs. RJ makes himself available for any questions and concerns. If RJ is not available, he has a very competent staff. If you want a hands on Insurance Agent, RJ would be the one. I would also like to add that the State Farm company exceeds at customer service."
We responded:
"Gregg, we appreciate having you and Lisa in our Agency, and it's been over 25 years! I'm also pleased you both have your hard work protected with the Personal Liability Umbrella. Thx!, R J "
Profile photo of kari anderson

kari anderson

September 8, 2023

5  out of  5
rating by kari anderson
"Spoke with Coyce and he was so excellent in helping with great insurance quote"
We responded:
"Thanks Kari, Coyce is very experienced at helping drivers to find the right coverage with all the avialable discounts. R j "
Profile photo of mark meyer

mark meyer

September 7, 2023

1  out of  5
rating by mark meyer
"I would not use this agent . I was sitting at a red light in December and was rear ended. Now my rates going up. They consider me a bad driver. Time to look for a new company. This isn't the first time this agent has done shady things"
We responded:
"Mark, I know how frustrating rates can be. All rates are going up and the accident when you were rearended did not affect your rate even though we paid under the "collision" coverage. It was the other two claims last year that raised the rate, especially because of the one that was your fault. You still have the preferred rate, just lost the "claim-free" discount. I would like to control rates, but you have more control than I do. Regardless, we appreciate the many years of protecting all that you work hard for. "
Profile photo of barms700

barms700

September 3, 2023

5  out of  5
rating by barms700
"People have asked me over the years why I continued to use RJ Bergstrom, and State Farm Insurance for my coverage for nearly 45 years when I could probably find other insurance “cheaper". Yesterday, I needed to make a change to one of our many insurance policies. Being busy, I forgot to do it. I sent RJ an email to his business account at 10:30 PM Friday night, Labor Day weekend, just to get it off my to do list. He contacted me 9:30AM Saturday morning, Labor Day weekend, with a quick question to make sure that he could get it taken care of for me over the weekend. Policy fixed that day. That's why I use RJ and State Farm Insurance. Response and client service second to none! I could share numerous other stories of similar situations where he and his team have gone above and beyond."
We responded:
"Thank you very much Brian. We appreciate you and Terry being in our Agency, and we would very much enjoy having you two join us for the upcoming 55-Plus Defensive Driving Class. It's a 10% discount for 3 years. We will call to review the dates. Thanks again, R J"
Profile photo of Eilene Everts

Eilene Everts

September 2, 2023

5  out of  5
rating by Eilene Everts
"Very satisfied with the service I have always received from this agency. Staff is extremely helpful, prompt and friendly. When I needed to insure a vehicle I had just purchased they had it covered within minutes."
We responded:
"Thank you Eilene, we appreciate having you in our Agency for over 10 years now, R J"