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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Mark Albright

January 19, 2026

5  out of  5
rating by Mark Albright
"Professional ,Listening to my questions, Price. Alijah thank you for all that you did. Fine work. 😀"
We responded:
"Mark, thank you for your 5-star compliment! We’re glad to hear that Alijah was able to listen carefully to your questions and provide quality insurance at a great price. We are so lucky to have her on our team! We truly appreciate your feedback and look forward to serving you again in the future."
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Pam LeBlanc

January 2, 2026

5  out of  5
rating by Pam LeBlanc
"Emily assisted me with updates to my policy. She was pleasant and efficient making the process seamless. We have used this agency many years for all our Auto/Home/Recreational insurance needs."
We responded:
"Pam, thank you so much for your kind words! We’re thrilled to hear that Emily provided you with pleasant and efficient service to make updating your policy seamless. We truly value your loyalty over the years and are grateful to be your trusted agency for all your Auto, Home, and Recreational insurance needs. Please don’t hesitate to reach out if you need any further assistance!"
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Jerry Basney

December 15, 2025

5  out of  5
rating by Jerry Basney
"Call Amanda with a HOA insurance request and she was helpful and handled the request in no time at all. Really was prompt and efficient. Completely satisfied with her response. Could not ask for more."
We responded:
"Jerry, thank you so much for your kind words! I'm glad Amanda was able to assist you promptly and efficiently with your HOA insurance request. It’s always our goal to provide excellent service, and I’m happy to hear you were completely satisfied. Please don’t hesitate to reach out if you need anything else in the future!"
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Amy Willert

December 12, 2025

5  out of  5
rating by Amy Willert
"Kudos to Jennifer J. She did an amazing job of getting a home insurance policy together for me that actually gave me better coverage at a lower premium. Plus I love that I can pay monthly without an extra fee attached to it. Thank you for great service!"
We responded:
"Amy, thank you so much for your 5-star review! We’re thrilled to hear that Jennifer was able to find you better coverage on your insurance at a lower premium and that you’re happy with the convenient monthly payment option. We truly appreciate your trust in us and look forward to continuing to provide you with excellent service. If you ever need anything else, don’t hesitate to reach out!"
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Joe Belland

December 12, 2025

5  out of  5
rating by Joe Belland
"Jennifer Jay did an outstanding job for us, saving my fiancé more than $2,000 a year by bundling home and auto insurance and adding better and more coverage. Jennifer did the hard work of asking the right questions and digging deep! What a pleasant Christmas surprise!! Thank you Jennifer; thank you RJ! 5 stars!!!"
We responded:
"Joe, thank you so much for your kind words and thoughtful review! We’re thrilled to hear that Jennifer was able to help you save money while providing better coverage on your insurance—it’s always our goal to find the best solutions for our policyholders. Wishing you and your fiancé a wonderful holiday season and all the best moving forward!"
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Denise Walsh

December 4, 2025

5  out of  5
rating by Denise Walsh
"I needed renters insurance. John made sure all party's were on the policy and that my renters management received the copies"
We responded:
"Denise, thank you for your kind review! I’m glad John was able to help ensure all parties were included on your renter's insurance policy and made the process easy for you. If you ever need anything else or have any questions, please give us a call. "
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Jeffrey Vargovich

December 2, 2025

5  out of  5
rating by Jeffrey Vargovich
"👍 Definitely helping me save money 💰"
We responded:
"Jeffrey, thank you for your 5-star compliment. We are pleased to know that Kristina was able to help you and help you save money! If there’s anything else we can do to assist you, please don’t hesitate to reach out."
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Hans Niska

December 2, 2025

5  out of  5
rating by Hans Niska
"RJ and his team are amazing and go above and beyond."
We responded:
"Hans, thank you so much for your kind words! I and the entire team truly appreciate your recognition and are committed to going above and beyond for our policyholders. We're thrilled to hear about your great experience and look forward to continuing to help you!"
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Pj Lombard

December 1, 2025

5  out of  5
rating by Pj Lombard
"John from the team helped me out greatly setting up my car insurance and they had great communication with me every step of the way"
We responded:
"Paul, thank you for your feedback. We are pleased to hear that John was able to assist you thoroughly with setting up your car insurance and maintained clear communication throughout the process. Your satisfaction is our priority, and we appreciate your trust in our team. Let us know if you need anything else!"
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Danielle Warner

October 27, 2025

5  out of  5
rating by Danielle Warner
"I have no problems when I need to call with any questions they are all knowledgeable and willing to help. They have even went out of their way to find an answer when not sure Thank you for the years of service you have provided us"
We responded:
"Danielle, thank you so much for your kind words and continued trust in our team! We’re delighted to hear that our staff has been knowledgeable and helpful whenever you’ve reached out. Going the extra mile to find answers is something we truly value, and we’re grateful for the opportunity to serve you over the years. We look forward to continuing to support you in the future!"
Profile photo of Whadeyko MISSITE-

Whadeyko MISSITE-

October 10, 2025

5  out of  5
rating by Whadeyko MISSITE-
"This Office has one of the best Rate around Twins Cities. The Management and Customer Support have a Core Values that meet my Expectations"
We responded:
"It is such an honor to have you with our agency. I am glad we are able to fulfil your insurance needs and meet your expectations. We take great pride in our customer support. Please reach out if there's anything else we can do for you- my team is always here with answers. Thank you for leaving this 5-star review for us!"
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William Peters

September 22, 2025

5  out of  5
rating by William Peters
"RJ is very helpful and knowledgeable. He has an AWESOME staff. I especially Love Alijah Goetting. She is always willing to go out of her way to help me. Thank you for all you do."
We responded:
"Bill, we are so appreciative to have such wonderful people like you and Cynthia with our office. I am so lucky to have the staff that I do, and I am glad that Alijah has been such a help with all of your insurance needs! We look forward to continuing to protect your needs! "
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Dennis Gubbi

September 22, 2025

5  out of  5
rating by Dennis Gubbi
"Kristina was super helpful from start to finish. She guided me through all my realistic options and helped me get an amazing deal. Definitely would work with her again."
We responded:
"Hello Dennis, thank you for your kind words and 5-star review! I am so glad to hear that Kristina was able to fulfill your needs and help you feel comfortable with your renter's insurance policy! Please reach out if you need anything else! "
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Kelley Osowski

July 15, 2025

5  out of  5
rating by Kelley Osowski
"My family has used RJ Bergstrom State Farm for years. Due to insurance increases nationwide, RJ spent time with me helping me figure out homeowners' insurance options for my mother. RJ sincerely cares about finding the best options for his clients. I appreciate their prompt response and their ability to explain various coverage options to me."
We responded:
"Thank you Kelley, we appreciate you taking the time to write this!"
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Christina Kocholek

July 8, 2025

1  out of  5
rating by Christina Kocholek
"Horrible communication. I called and left two voicemails and never got a call back. I finally got a hold of someone and they told me they closed my claim without communicating any information to me. No text. No email. No letter. I do not recommend this agency."
We responded:
"TThank you for sharing your feedback. We apologize for the lack of communication and understand how frustrating this experience must have been. Your concerns are important to us, and we are committed to improving our communication processes. If you’re open to it, please contact us directly at 763-755-7350 so we can address your concerns and work to make things right. R J Bergstrom. "
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Kris Campbell

June 20, 2025

5  out of  5
rating by Kris Campbell
"Working with RJ Bergstrom over the past decade has been great. Jennifer is always helpful, as is RJ. I know that when I call, either of them will be quick to answer my question or solve my issue. They are simply the best!"
We responded:
"Kristin, thank you for such kind words- I'm glad you can put your trust in us for your insurance needs. Jennifer is very knowledgeable and I'm proud to have her. Don't hesitate to reach out to our office for anything else!"
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Chad Perrin

June 10, 2025

5  out of  5
rating by Chad Perrin
"I have been with RJ Bergstrom and his associates for 5 years. I transferred over from AllState because I no longer felt that I was in their 'good hands', but more like their hands were in my wallet. State Farm, RJ and his staff have always been easy to contact when I've had questions. They are friendly and very responsive. Not only that, but they work proactively to ensure you're getting the best coverage for your needs and don't oversell. As long as State Farm can keep their increases under control, I highly recommend RJ Bergstrom's office for your insurance needs!"
We responded:
"Good morning Chad, it's great to have you with us and thank you for such a great compliment and 5-star review. You are right, we are here for all of your insurance needs, we can do it all! State Farm is a Mutual company and that means the policyholders come first. I am honored that you choose our agency, you are in great hands. Have a great week!"
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clyde march

May 24, 2025

5  out of  5
rating by clyde march
"Kristina was knowledgeable, friendly and able to answer all my home owner's and auto owner's insurance questions ."
We responded:
"Clyde, good morning and thank you for helping us out with your 5-star review. It's great coming back to the office to your compliment, especially when it's about a team member at our agency. Thank you for trusting in us, you are in great hands with your home and auto insurance."
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Patricia Johnson

May 5, 2025

5  out of  5
rating by Patricia Johnson
"John was very helpful and knowledgeable about helping me switch from a different insurance Agency. Very satisfied with his assistance."
We responded:
"Hi Patricia, it is so thoughtful of you to leave a great review for John. I am proud to have him on board and it's reassuring to know he was there for you every part of the way for your auto and homeowners!"
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John Kisch

April 29, 2025

1  out of  5
rating by John Kisch
"State Farm offers no coverage for those who were unfortunate enough to suffer a loss due to Hail/Wind. If you have no claim history and are less likely to file a claim they will gladly take your money, but God forbid you use an insurance policy to restore damages. Policies are meant for a company to make money, not pay out. Like a good neighbor, that's funny....."
We responded:
"We’re very sorry to hear about your experience and appreciate you bringing this to our attention. Providing excellent insurance services is our top priority, please contact us directly so we can address your concerns and work towards a resolution. Your satisfaction is important to us, and we hope to have the opportunity to improve."
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Sheila

April 25, 2025

5  out of  5
rating by Sheila
"I had the privilege of being connected to Alijah. After a week of dealing with many insurance companies trying to find the HO6 policy I need, I started the conversation less the happy. Alijah changed my frustration quickly. She was incredibly understanding and even helped me with an additional policy. She provided the best experience I've ever encountered with insurance needs! I highly recommend her and State Farm!"
We responded:
"Thank you, Sheila for taking the time and your comments regarding Alijah. She is very focused on each possible policyholder to make sure all of the important questions are asked, and not just a quick sale. We are here to help! Thanks again, R J"
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Kari Kramer

April 17, 2025

5  out of  5
rating by Kari Kramer
"Ella was very helpful and professional!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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autumn marie

April 17, 2025

5  out of  5
rating by autumn marie
"Jennifer was very knowledgeable about insurance and helped me get renters insurance."
We responded:
"Autumn, thank you for taking the time to share your thoughts! We're glad Jennifer was able to have your Renters taken care of for you. Don't hesitate to let us know what else we can help with!"
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Peter Moenkhaus

April 4, 2025

5  out of  5
rating by Peter Moenkhaus
"John S. was certainly a help. You can tell that he is a family man and that he applies the love and care he has for his own family as fuel towards helping others. Having someone who walks the walk being your guide gives you that extra assurance that they are looking out for your well being, your future, and your families future."
We responded:
"Peter, your compliment of John is recognized and thank you for leaving a 5-star review for him. We are proud to have such a strong family-oriented member on our team. Your family's future is in great hands! "
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Sarah Fredrickson

April 2, 2025

5  out of  5
rating by Sarah Fredrickson
"They are very friendly and personable. Always helpful with making changes."
We responded:
"Hi Sarah Frederickson! Glad Amanda was able to take care of your replacement vehicle while helping you with your towing reimbursement. Having the Emergency Roadside Assistance coverage on your auto policy can really come in handy! Thank you for your time and appreciate your 5-star review! "