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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Cary Charlson

March 25, 2025

5  out of  5
rating by Cary Charlson
"R J's team is fantastic. They were extremely helpful and knowledgeable on all our insurance coverages-home-auto-umbrella and even our life insurance. Thanks for helping my wife and I through the maze you call insurance! It is no longer as complex as I thought it was!"
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Julie Golyer

March 25, 2025

5  out of  5
rating by Julie Golyer
"They treat you like family and go above and beyond to help you with everything 💯 ."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with the best service! If there is anything else we can do for your insurance needs, just let us know!"
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Marlys Halverson

March 25, 2025

5  out of  5
rating by Marlys Halverson
"Every time I call i am always greeted with respect. Everyone is well trained and knowledgeable. RJ is the best agent around."
We responded:
"Thanks you Marlys, this made my day! This is very sweet of you. I appreciate you taking the time to leave such a wonderful review!-RJ"
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bosquez gal

March 18, 2025

5  out of  5
rating by bosquez gal
"RJ is a proactive professional who anticipates our upcoming changes in life and has helped us several times to secure future financial planning. He is like able and easy to work with."
We responded:
"Thank you for your compliment, I appreciate your kind words! I've served thousands of families throughout my time and the reason I do it is to help protect and secure their futures. Thank you for trusting in me for future financial planning!"
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Julie

March 17, 2025

5  out of  5
rating by Julie
"Great to work with and very responsive!"
We responded:
"We’re honored by your positive feedback! I am glad you enjoyed your time with Amanda while she insured your motorcycle, have fun!"
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Rob Steffenson

March 7, 2025

5  out of  5
rating by Rob Steffenson
"After talking with Kristina, we were able to figure out a way to drop my premium much closer to last year's premium for homeowners coverage. Also she figured a way to transfer certain possessions to my into my personal articles policy so that there wouldn't be a deductible if they were lost. She sure knows how to make customers much happier."
We responded:
"Thank you, Rob! I'm glad Kristina was able to take care of your needs while saving money. We are all about keeping our families happy and satisfied. Have a great weekend!"
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Christopher Bratvold

February 19, 2025

5  out of  5
rating by Christopher Bratvold
"Great people and great service, very helpful with getting a good rate and helpful with administrative details. Thank you State Farm"
We responded:
"I greatly appreciate you taking the time to leave our agency a compliment. We love seeing how much money we can save you, don't hesitate to reach out about other needs!"
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Carol Murphy

January 28, 2025

5  out of  5
rating by Carol Murphy
"Very efficient and easy to work with.Kristine helped us in a very timely manner and took care of our request"
We responded:
"Carol, thank you for your compliment and taking the time to leave our agency a review. Kristina commits and does her best for the families we insure; I am glad you had a positive experience with her. Congrats on your Defensive Driving Discount, this is a 10% discount that stays good for 3 years. Happy driving!"
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Todd Flowerday

January 21, 2025

5  out of  5
rating by Todd Flowerday
"Kristina was super helpful in getting our new car insured. We have always liked and appreciated RJ's office and his staff. Kristina was professional, knowledgeable, and we would work with her anytime."
We responded:
"Thank you for leaving our office a 5-star review, Todd! I am glad to hear you, and Anita, enjoyed your time at the office with Kristina. We're glad we can be there for you and look forward to continuing to look out for you! "
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Mara Senweh

January 10, 2025

5  out of  5
rating by Mara Senweh
"Very nice, patience and humor I love everything about her. But I forget her name please give her my flower 🌺 keep up the good. From Mara"
We responded:
"Thank you for your 5-star review! Kristina was more than happy to assist you with your insurance needs and had a great time working with you as well! Feel free to reach out to us with anything additional we can take care of for you!"
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B. Murray

December 28, 2024

5  out of  5
rating by B. Murray
"Jennifer was great! She helped me get my renters policy quickly and was wonderful to work with!"
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Steve Olson

December 19, 2024

5  out of  5
rating by Steve Olson
"Every time I call this agency I get exactly what I need. The service here is outstanding!"
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B Lee

December 11, 2024

1  out of  5
rating by B Lee
"State farm and RJ Bergstrom refuse to install a OEM “Original Epuipment Manufacturer” Windshield in my 1 year old Honda with 11000 miles on it! Unless I wanted to pay the difference out of pocket for the tune of $250.00..He is telling me the only difference in the glass is the Honda marking on the glass! Well Honda Requires OEM Glass in Some Cases For many years, those in the auto industry were tight-lipped regarding the safety of OEM glass versus aftermarket glass. However, the advent of Advanced Driver Assistance Systems has resulted in big shift. Many automakers are now requiring or recommending that windshields with cameras or sensors located on them be replaced with OEM glass when broken. One prominent example is Honda. "While non-OEM parts may look the same and fit in the same physical space on the vehicle, their use may present unforeseen circumstances causing the driver assist or other safety systems to operate abnormally or not at all," according to a statement by Honda. Again the vehicle is 1 year old with just over 10000 miles on it ! Thanks State Farm for another great claims experience!"
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Jeremy Berens

November 27, 2024

5  out of  5
rating by Jeremy Berens
"Working with Kristina Yang was a total delight. Her top-notch professionalism was as bright as her sunny personality. She was all in for delivering an exceptional customer experience. Hats off to Kristina for providing a wonderful experience!"
We responded:
"Thank you for leaving a review for our State Farm office! We’re thrilled to know you had a positive experience with Kristina; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Kristi Ewing

November 27, 2024

5  out of  5
rating by Kristi Ewing
"Have been with this office for about 4 years now and have had great experiences. Amanda Graves has been my agent and she is very patient and knowledgeable. She has made everything so easy for us!"
We responded:
"Amanda has been a great asset to our team, and we are proud to have her! Please reach out to us for anything else we can assist with; we appreciate your business!"
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Steve Graves

November 25, 2024

5  out of  5
rating by Steve Graves
"R J and his team have been taking great care of my insurance needs for a long time and they have always done a great job. I will continue to recommend him/them."
We responded:
"Thank you for your review, Steve. We are honored to be the ones protecting your family and look forward to many more years with you! "
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Brooke Bozek

November 25, 2024

5  out of  5
rating by Brooke Bozek
"I had the best experience working with Olivia when chaning our home and auto insurance. She was very helpful in providing us with quick quotes and communicating all details to us. She helped us save a lot of money! Olivia was truly a pleasure to work with! I highly recommend this State Farm office to anyone in need of insurance."
We responded:
"Olivia has been with our office for 11 years- we are most grateful to have her with us and to see what she has done for the families we insure. Thank you for your review and don't hesitate to reach out to us for any needs!"
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Nolan Ewing

November 25, 2024

5  out of  5
rating by Nolan Ewing
"The team is helpful and knowledgeable, making it easy to understand the policy best for me"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. We care about what is important to you. If you ever have any questions or need assistance, we’re here to help!"
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Karen Graves

November 25, 2024

5  out of  5
rating by Karen Graves
"We’ve been insured with RJ and State Farm for over 40 years. They have always been helpful in meeting our insurance needs. The staff is knowledgeable and answered any questions we have had. I would recommend them to anyone interested in their home and auto insurance needs."
We responded:
"We’re thankful for your feedback! It’s our pleasure to serve you and your family's needs for over four decades. If there is anything else we can do to help, please let us know!"
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shandra fischer

November 25, 2024

5  out of  5
rating by shandra fischer
"I have always received top-notch customer service for whatever reason and whenever I need it from all of RJ’s staff. Olivia is always there when I need help and is always so kind to me."
We responded:
"Thank you Shandra! Always a pleasure!"
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Danny Freudenberg

November 22, 2024

5  out of  5
rating by Danny Freudenberg
"Jennifer has saved me a lot of money on my car insurance. I started the drive safe and save which saved me even more. She really knows her stuff and is so professional! Thank you ! Love this agency !"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with Jennifer as many others do. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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John Stroebel

November 5, 2024

5  out of  5
rating by John Stroebel
"I've worked with RJ and his team for many years. They're always responsive and helpful and look for ways for me to save money on insurance while still being covered adequately. I highly recommend them."
We responded:
"Thank you for your review for our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Profile photo of Sara Fry

Sara Fry

October 24, 2024

5  out of  5
rating by Sara Fry
"Jennifer Jay provides the best customer service!! Thank you for making my insurance needs a priority."
We responded:
" My State Farm team and I are happy to have Jennifer be a part of us. Your insurance needs are important to us, and we are here for you!"
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MICHAEL L. Hyde

April 23, 2024

5  out of  5
rating by MICHAEL L. Hyde
"Coyce gave me some of the best customer service I've received in the last 10 years. Couldn't be happier was a new customer. Would recommend Coyce and State Farm 100 %. Michael L. Hyde"
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Hannan Awad

September 21, 2023

5  out of  5
rating by Hannan Awad
"BIG, BIG, BIG shoutout to Alijah Goetting for being so helpful! She is great with communication, problem solving, and much more! She provided me with the best customer service and went above and beyond to make sure everything is figured out for me. I am very appreciative of all her help and service. Again, very special thanks to Alijah and thank you to the entire team as well, you are all AMAZING!"
We responded:
"Hannan, we are proud of Alijah, and of our Team members. Bundling your Autos with your Renters insurance produces over $500 in savings. That's important with all the costs we are all dealing with. Thanks., R J"