State Farm® Insurance Agent R J Bergstrom
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Danielle Warner
October 27, 2025
5
out of
5
rating by Danielle Warner
"I have no problems when I need to call with any questions they are all knowledgeable and willing to help. They have even went out of their way to find an answer when not sure Thank you for the years of service you have provided us"
We responded:
"Danielle, thank you so much for your kind words and continued trust in our team! We’re delighted to hear that our staff has been knowledgeable and helpful whenever you’ve reached out. Going the extra mile to find answers is something we truly value, and we’re grateful for the opportunity to serve you over the years. We look forward to continuing to support you in the future!"
Rye Gaustad
October 22, 2025
5
out of
5
rating by Rye Gaustad
"Jennifer was Professional and has Excellent customer service skills! I had a difficult situation with my policy coverage and she immediately responded and resolved the issue. I’m grateful!"
We responded:
"Rychel thank you so much for your kind words! We’re thrilled to hear that Jennifer was able to provide excellent customer service and promptly resolve your policy coverage issue. Your satisfaction is our top priority, and we appreciate you taking the time to share your experience. If you need any further assistance, please don’t hesitate to reach out!"
Whadeyko MISSITE-
October 10, 2025
5
out of
5
rating by Whadeyko MISSITE-
"This Office has one of the best Rate around Twins Cities. The Management and Customer Support have a Core Values that meet my Expectations"
We responded:
"It is such an honor to have you with our agency. I am glad we are able to fulfil your insurance needs and meet your expectations. We take great pride in our customer support. Please reach out if there's anything else we can do for you- my team is always here with answers. Thank you for leaving this 5-star review for us!"
William Peters
September 22, 2025
5
out of
5
rating by William Peters
"RJ is very helpful and knowledgeable. He has an AWESOME staff. I especially Love Alijah Goetting. She is always willing to go out of her way to help me. Thank you for all you do."
We responded:
"Bill, we are so appreciative to have such wonderful people like you and Cynthia with our office. I am so lucky to have the staff that I do, and I am glad that Alijah has been such a help with all of your insurance needs! We look forward to continuing to protect your needs! "
Dennis Gubbi
September 22, 2025
5
out of
5
rating by Dennis Gubbi
"Kristina was super helpful from start to finish. She guided me through all my realistic options and helped me get an amazing deal. Definitely would work with her again."
We responded:
"Hello Dennis, thank you for your kind words and 5-star review! I am so glad to hear that Kristina was able to fulfill your needs and help you feel comfortable with your renter's insurance policy! Please reach out if you need anything else! "
Dave Baumann
August 12, 2025
5
out of
5
rating by Dave Baumann
"The RJ Bergstom Agency handles my insurance needs for multiple rental properties I own. RJ and his team have been very responsive and knowledgeable with any questions or claim issues that have come up. It comforting to know that the Bergstrom Agency has your back and it's always available to assist. I would recommend them highly for any insurance needs."
We responded:
"Dave, it is such an honor to have your business with our agency. I am glad we fulfil your insurance needs for your rental properties. Please reach out if there's anything else we can do for you- my team is always here with answers. Thank you for leaving this 5-star review for us, have a great week!"
Kelley Osowski
July 15, 2025
5
out of
5
rating by Kelley Osowski
"My family has used RJ Bergstrom State Farm for years. Due to insurance increases nationwide, RJ spent time with me helping me figure out homeowners' insurance options for my mother. RJ sincerely cares about finding the best options for his clients. I appreciate their prompt response and their ability to explain various coverage options to me."
We responded:
"Thank you Kelley, we appreciate you taking the time to write this!"
Christina Kocholek
July 8, 2025
1
out of
5
rating by Christina Kocholek
"Horrible communication. I called and left two voicemails and never got a call back. I finally got a hold of someone and they told me they closed my claim without communicating any information to me. No text. No email. No letter. I do not recommend this agency."
We responded:
"TThank you for sharing your feedback. We apologize for the lack of communication and understand how frustrating this experience must have been. Your concerns are important to us, and we are committed to improving our communication processes. If you’re open to it, please contact us directly at 763-755-7350 so we can address your concerns and work to make things right. R J Bergstrom. "
andrew presnail
July 7, 2025
5
out of
5
rating by andrew presnail
"Great service and staff"
We responded:
"Andrew, thank you for taking the time to leave us a compliment! We wouldn't be able to provide great service without the right people being here, it means a lot to us. Glad we could take care of your auto policy, have a great week!"
Kris Campbell
June 20, 2025
5
out of
5
rating by Kris Campbell
"Working with RJ Bergstrom over the past decade has been great. Jennifer is always helpful, as is RJ. I know that when I call, either of them will be quick to answer my question or solve my issue. They are simply the best!"
We responded:
"Kristin, thank you for such kind words- I'm glad you can put your trust in us for your insurance needs. Jennifer is very knowledgeable and I'm proud to have her. Don't hesitate to reach out to our office for anything else!"
Chad Perrin
June 10, 2025
5
out of
5
rating by Chad Perrin
"I have been with RJ Bergstrom and his associates for 5 years. I transferred over from AllState because I no longer felt that I was in their 'good hands', but more like their hands were in my wallet. State Farm, RJ and his staff have always been easy to contact when I've had questions. They are friendly and very responsive. Not only that, but they work proactively to ensure you're getting the best coverage for your needs and don't oversell. As long as State Farm can keep their increases under control, I highly recommend RJ Bergstrom's office for your insurance needs!"
We responded:
"Good morning Chad, it's great to have you with us and thank you for such a great compliment and 5-star review. You are right, we are here for all of your insurance needs, we can do it all! State Farm is a Mutual company and that means the policyholders come first. I am honored that you choose our agency, you are in great hands. Have a great week!"
Luke M
May 27, 2025
5
out of
5
rating by Luke M
"This State Farm Office has never failed to get us what we needed in a timely manner. I'd recommend them to anyone!"
We responded:
"Hi Luke, appreciate your kind feedback for our agency. I'm proud of our team, they deliver an exceptional experience. Thank you for recommending us and give us a call for anything else we can do for you. "
Kelly Lenz
May 27, 2025
5
out of
5
rating by Kelly Lenz
"RJ is the man! Home, Auto, RV, Power sports he’s got it."
We responded:
"Good morning and thank you, Kelly. I protect over 2,500 families and knowing we take care of them in many ways that include Homes, Autos, Life, and Health insurance is all that keeps me looking forward to everyday conversations with our families."
clyde march
May 24, 2025
5
out of
5
rating by clyde march
"Kristina was knowledgeable, friendly and able to answer all my home owner's and auto owner's insurance questions ."
We responded:
"Clyde, good morning and thank you for helping us out with your 5-star review. It's great coming back to the office to your compliment, especially when it's about a team member at our agency. Thank you for trusting in us, you are in great hands with your home and auto insurance."
Patricia Johnson
May 5, 2025
5
out of
5
rating by Patricia Johnson
"John was very helpful and knowledgeable about helping me switch from a different insurance Agency. Very satisfied with his assistance."
We responded:
"Hi Patricia, it is so thoughtful of you to leave a great review for John. I am proud to have him on board and it's reassuring to know he was there for you every part of the way for your auto and homeowners!"
John Kisch
April 29, 2025
1
out of
5
rating by John Kisch
"State Farm offers no coverage for those who were unfortunate enough to suffer a loss due to Hail/Wind. If you have no claim history and are less likely to file a claim they will gladly take your money, but God forbid you use an insurance policy to restore damages. Policies are meant for a company to make money, not pay out. Like a good neighbor, that's funny....."
We responded:
"We’re very sorry to hear about your experience and appreciate you bringing this to our attention. Providing excellent insurance services is our top priority, please contact us directly so we can address your concerns and work towards a resolution. Your satisfaction is important to us, and we hope to have the opportunity to improve."
Sheila
April 25, 2025
5
out of
5
rating by Sheila
"I had the privilege of being connected to Alijah. After a week of dealing with many insurance companies trying to find the HO6 policy I need, I started the conversation less the happy. Alijah changed my frustration quickly. She was incredibly understanding and even helped me with an additional policy. She provided the best experience I've ever encountered with insurance needs! I highly recommend her and State Farm!"
We responded:
"Thank you, Sheila for taking the time and your comments regarding Alijah. She is very focused on each possible policyholder to make sure all of the important questions are asked, and not just a quick sale. We are here to help! Thanks again, R J"
Kari Kramer
April 17, 2025
5
out of
5
rating by Kari Kramer
"Ella was very helpful and professional!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
autumn marie
April 17, 2025
5
out of
5
rating by autumn marie
"Jennifer was very knowledgeable about insurance and helped me get renters insurance."
We responded:
"Autumn, thank you for taking the time to share your thoughts! We're glad Jennifer was able to have your Renters taken care of for you. Don't hesitate to let us know what else we can help with!"
Peter Moenkhaus
April 4, 2025
5
out of
5
rating by Peter Moenkhaus
"John S. was certainly a help. You can tell that he is a family man and that he applies the love and care he has for his own family as fuel towards helping others. Having someone who walks the walk being your guide gives you that extra assurance that they are looking out for your well being, your future, and your families future."
We responded:
"Peter, your compliment of John is recognized and thank you for leaving a 5-star review for him. We are proud to have such a strong family-oriented member on our team. Your family's future is in great hands! "
Sarah Fredrickson
April 2, 2025
5
out of
5
rating by Sarah Fredrickson
"They are very friendly and personable. Always helpful with making changes."
We responded:
"Hi Sarah Frederickson! Glad Amanda was able to take care of your replacement vehicle while helping you with your towing reimbursement. Having the Emergency Roadside Assistance coverage on your auto policy can really come in handy! Thank you for your time and appreciate your 5-star review! "
Darrell Tukua
March 31, 2025
5
out of
5
rating by Darrell Tukua
"R J Bergstrom is an outstanding State Farm Insurance agent. Always very responsive. RJ and his team members are professional, knowledgeable and talented. Our hail storm claim several years ago was handled in an excellent fashion."
We responded:
"Darrell Tukua, I'm glad I could be there for you during that homeowners claim! A lot goes into these claims, and a trusted agent is very important. Thank you for your review, and for putting your loyalty and trust into my agency! We are here for your auto and home insurance!"
Greg Durand
March 29, 2025
5
out of
5
rating by Greg Durand
"We’ve been with RJ and his group for over 40 years and State Farm even longer. Currently we have our Homeowners and 3 vehicles listed with them. They have always been responsive and helpful with any issues we may have had over the years."
We responded:
"Thank you for taking the time, Greg. Being there for you and Colleen is a privilege we appreciate. "
Larry Hudy
March 27, 2025
5
out of
5
rating by Larry Hudy
"Jennifer went above & beyond to help Lucia & me regarding our claim due to water damage in our laundry room. Without her help we were unable to forward materials & pictures. She also stopped everything during my 2nd visit to help me with our claim so that she could forward you the materials & pics. She is keeper!!"
We responded:
"Happy Friday, Larry Hudy! Thank you for taking the time to leave a kind review for our office and especially for Jennifer. Jennifer delivers and is thorough with what she does for our many families. I am glad she was here to further your Homeowners claim, please don't hesitate to reach out with any questions about your Homeowners policy!"
Jill Hutchinson
March 26, 2025
5
out of
5
rating by Jill Hutchinson
"Love this office and the agent we work with is great very proactive and watches out for our best interests. Let;s us know when they have ways to give us the best coverage we need at the best rates. We carry both homeowners insurance and car insurance. RJ always checks in with us to review our insurance it least once a year to make sure we are getting the coverage services that benefit us the best. If we have questions that come up we can call and talk with someone right away and get the answers we need. I would highly recommend this office and the staff that takes care of us."
We responded:
"Jill, I'm pleased to hear you had a satisfying experience with our agency! We will always be here to support and protect you! - RJ"