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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Nicole Aurelius

July 15, 2026

5  out of  5
rating by Nicole Aurelius
"I have used State Farm for many years and have always been a satisfied customer. Recently I worked with RJ and Emily. Both provided outstanding customer service. Emily recently helped our family with auto insurance changes/additions as well as the purchase of a new cabin. She was fast, professional and friendly. I trust this agency."
We responded:
"Hello Nicole, we’re so grateful for your review and for being with us for many years. It means a lot to hear that Emily was able to help you quickly, professionally, and with friendly support. Thank you for trusting us—we’re here whenever you need anything."
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Jacque Zinniel

June 30, 2026

5  out of  5
rating by Jacque Zinniel
"Jennifer explained everything clearly and let us make our decisions without pressure."
We responded:
"Jacque, thank you so much for the wonderful feedback! We’re glad Jennifer explained everything clearly and helped you feel comfortable making your decisions without pressure. We truly appreciate your trust and look forward to helping you in the future!"
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Mark

June 26, 2026

5  out of  5
rating by Mark
"We have used State Farm since 1984. Home and auto from R J Bergstrom agency. Great service !"
We responded:
"Mark, thank you for the great review! We’re proud to support your home and auto needs with State Farm—and we’ve truly enjoyed having you as a client since 1984. We truly appreciate you!"
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Amelie LaPlume

June 25, 2026

5  out of  5
rating by Amelie LaPlume
"Emily helped me set up insurance for my new car and helped me set up some renters insurance while we were at it. Everything was super quick and easy and she was very pleasant to work with! Would recommend."
We responded:
"Amelie, thank you for the 5-star review! Emily is awesome, and we’re happy she could help you get both your car and renters insurance taken care of smoothly. We appreciate your trust and your recommendation! Please let us know if you need anything in the future!"
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lisa kermode

June 19, 2026

5  out of  5
rating by lisa kermode
"RJ and his team are always so helpful and patient with my questions. Emily listened and responded with helpful information for me to save more on my vehicle insurance. Thanks!"
We responded:
"Lisa, thank you so much for taking the time to leave us a review! We’re happy to hear you felt supported throughout your questions—the team and I always aim to make the process easy and stress-free. We are so lucky to have Emily on our team, and I am thrilled to know her guidance helped you save on your vehicle insurance."
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Brian Schoonover

June 11, 2026

5  out of  5
rating by Brian Schoonover
"RJ and team always provide outstanding service!"
We responded:
"Brian, thank you so much for your kind review! The team truly appreciates your support, and we’re glad you received outstanding service. We look forward to helping you in the future! "
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chi meng Yang

May 28, 2026

5  out of  5
rating by chi meng Yang
"Thanks to Kristen from State farm was able to help me save money from my previous insurance. I would recommend state farm."
We responded:
"Chi, thank you for your kind words! We’re pleased Kristina was able to help you reduce your insurance costs. If you ever need anything, we’re here to help. Thanks again for recommending RJ Bergstrom State Farm! "
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Susan Hennen

May 28, 2026

5  out of  5
rating by Susan Hennen
"I made an appointment with Alijah to go over current policy I had with another company. Alijah was very knowledgeable and walked me through each scenario she could think of and different ways to have the insurance I wanted. The car insurance offered was much lower than I was already paying, saving me about $400 a year. The homeowners insurance was about $400 higher than what I was already paying however it was a much better policy with better coverage and made me feel more confident if I should have a loss. So even at a wash, I received great insurance, with a trusted company, positive agency, locally owned, and I have no more worries who I should call if something should happen. I'm perfectly happy with the change. I had State farm for many many years before. They were able to bring me back with a better policy then I had. Thank you Alijah❤️"
We responded:
"Susan, thank you for taking the time to share your experience! We’re so happy Alijah was able to review your current situation, go through the different scenarios, and help you secure an auto policy with significant savings. It’s also great to hear you feel more confident with your homeowner's insurance coverage—having the right protection matters. We’re proud to be locally owned and to be the team you can count on. Thanks again for choosing us we look forward to helping you in the future!"
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Dawn Halvorson

May 20, 2026

5  out of  5
rating by Dawn Halvorson
"I love these guys, the entire office is great. You can call and talk to anyone at R J's office and any one of his team is ready and willing to help. I greatly appreciate all the help and assistance from the entire crew!! Keep up the great work and thank you.
Dawn H"
We responded:
"Dawn, thank you so much for the 5-star review! I’m truly grateful to hear that you’ve had such a positive experience with our entire team. We work hard to make sure you can always reach us and get the help you need. Thanks again for your trust and support—we appreciate you and look forward to helping you in the future!"
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Paul Osborne

May 19, 2026

5  out of  5
rating by Paul Osborne
"Brittney helped me. totally ! Any problem any question she was so awesome !!!! I have full and complete confidance. This Branch is really lucky to have her ! Wonderful hire. R.J. She is very, very good ! A Great people person ! Thank you. Paul J Osborne"
We responded:
"Paul, thank you so much for your wonderful review! We’re thrilled to hear that Brittney was able to help you and that you had a great experience. Your confidence and kind words mean a lot to our team. We’ll be sure to pass along your appreciation to Brittney."
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Chuck Strobel

May 18, 2026

5  out of  5
rating by Chuck Strobel
"These guys and gals are excellent. I talked with Lisa Apostalou about getting roadside assistance added to my RV insurance. She discovered that I was not correctly insured and I thought oh man, here we go. I figured I was in for a reaming, but man was I wrong. She changed me from wrong to right on my motorhome and got me full coverage along with roadside assistance for less than I was paying for only liability. Honest to God.
I highly recommend you talk your insurance over with Lisa. This girl actually is looking out for your best interest. Thanks tons Lisa."
We responded:
"Chuck, we really appreciate you taking the time to share your experience. It means a lot to know Lisa helped change things from “wrong to right” and made sure you were fully protected—with roadside assistance—while keeping costs down. Thank you for recommending us, we look forward to helping you in the future!"
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Janet Casey

May 15, 2026

5  out of  5
rating by Janet Casey
"Jennifer did a great job of updating my policy and making sure I had the right coverage."
We responded:
"Janet, thank you so much for taking the time to leave a review! Jennifer truly cares about helping clients feel confident in their coverage, and we’re happy it made a difference for you."
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Andrei Bankevich

May 4, 2026

5  out of  5
rating by Andrei Bankevich
"❤️❤️❤️👍👍👍"
We responded:
"Andrei, thank you for the 5-star review! We have really appreciated working with you. I am so glad that Alijah and Kristina were able to help you out over the years. We hope you have a wonderful rest of your day, let us know if you need anything in the future!"
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Eric Olberg

April 10, 2026

5  out of  5
rating by Eric Olberg
"I have found myself in a couple of situations where I needed coverage very quickly, and Kristina made it so seamless for me. I dont think I would have anyone else as an insurance agent..."
We responded:
"Eric, I’m thrilled to hear that Kristina could make the insurance process quick and seamless for you when you needed coverage. It means a lot to know you trust us—we are always here to help whenever you need. Looking forward to continuing to work with you!"
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TUTI KHORKASHOVA

April 8, 2026

5  out of  5
rating by TUTI KHORKASHOVA
"I would like to express my immense gratitude Lisa for her efficiency and high level of professionalism! My insurance policy was renewed very quickly, and everything was explained in detail."
We responded:
"Tuti, thank you so much for your wonderful feedback! Lisa is truly dedicated to providing efficient and professional service, and we’re thrilled to hear that she was able to renew your insurance policy quickly while explaining everything clearly. We appreciate your kind words and look forward to assisting you again in the future!"
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Isaiah Watt

April 6, 2026

5  out of  5
rating by Isaiah Watt
"Kristina was so great and got everything all taken care of for me as much as she could and guided me all along the way to get a much better rate"
We responded:
"Isaiah, thank you so much for your 5-star review! I’m thrilled to hear that Kristina was able to guide you through the process and help you secure a much better rate. We’re always here to support you every step of the way. If you ever need anything else, don’t hesitate to reach out!"
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Bill Frauly

April 1, 2026

5  out of  5
rating by Bill Frauly
"The team has been fantastic to work with. Helping to adjust our insurance to fit our changing needs; while saving us money."
We responded:
"Bill, thank you so much for your kind words! We're thrilled to hear that our team was able to help adjust your insurance to better fit your needs while saving you money. It’s always our goal to provide personalized service and support as your circumstances evolve. Please don’t hesitate to reach out if you need anything else in the future!"
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James Hansen

March 20, 2026

5  out of  5
rating by James Hansen
"This office always responds quickly to any requests. I recommend them without hesitation."
We responded:
"Jim, thank you so much for your kind words and recommendation! We’re glad to hear that our quick responses have made a positive difference for you. Providing timely and reliable service is very important to us, and your feedback encourages us to keep it up. If you ever need anything else, please don’t hesitate to reach out!"
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Nou Vang

March 18, 2026

5  out of  5
rating by Nou Vang
"I’ve had nothing but a great experience with State Farm. My agent, Kristina, consistently goes above and beyond to help my family find the right coverage for both our home and auto insurance. She keeps me informed right away whenever there are updates to my policies, which I really appreciate.

I previously had a very frustrating experience trying to cancel my home insurance with another company—it took over 30 days and involved a lot of back and forth. Kristina stepped in, took initiative, and worked hard to find answers and get things resolved quickly.

My family and I are truly grateful for her responsiveness and dedication to excellent customer service. I highly recommend this location and especially Kristina. Thank you for taking such good care of us—we really feel like we’re in good hands!"
We responded:
"Nou, thank you so much for your kind words and for taking the time to share your experience! We’re thrilled to hear that Kristina has been able to provide you and your family with the attentive and dedicated service you deserve. It’s wonderful to know she was able to make the insurance process smoother and less stressful for you. We truly appreciate your trust in us and your recommendation. We are always looking to insure more people just like you. If you know anyone else who could benefit from personalized and caring insurance service, we would be grateful if you passed along our information. Please don’t hesitate to reach out if you need anything else — we’re always here to help! "
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Disciple Jammer Gods treasures

March 12, 2026

5  out of  5
rating by Disciple Jammer Gods treasures
"I met with Jennifer today to go over ALL my many policies (Home, cars, motorcycles,umbrella, utilities, home hookups to curb, power lines, medical, life and death. Plus guns and collectibles) Jennifer spent 1 1/2 hours with me. I had many questions. I never felt rushed. RJ, Jennifer, and his entire team (welcome Brittany!) Are amazing 👏 🤩. I am strong faithed, and happy to be well taken care of by people with my same values 😊, that have my best interestin mind. (Did I mention, im saving over $2K/year with more coverage, than my last company!?)
Thanks State Farm Team!
DiscipleJammer 😇"
We responded:
"Jammer, thank you so much for your kind words and for taking the time to share your experience! We’re thrilled to hear that Jennifer, Brittney, and the entire team were able to provide you with thorough, attentive service and answer all your questions. It’s wonderful to know that you feel well taken care of by a team that shares your values and has your best interests at heart. And saving over $2,000 a year on your insurance while getting more coverage is fantastic news! We truly appreciate your trust and look forward to continuing to support you with all your insurance needs."
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Kathleen Cogswell

March 11, 2026

5  out of  5
rating by Kathleen Cogswell
"I needed help with my Homeowners Insurance and was extremely satisfied with the help I received."
We responded:
"Kathleen, thank you so much for your kind words! We're thrilled to hear that you were extremely satisfied with the assistance you received for your Homeowners Insurance. If you ever need help in the future, please don't hesitate to reach out. We're here to help!"
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Jim Newstrom

March 7, 2026

5  out of  5
rating by Jim Newstrom
"Very quick and professional....."
We responded:
"Jim, thank you so much for your 5-star review! We're glad Amanda was able to assist you quickly and professionally with writing your renter’s insurance. Please don’t hesitate to reach out if you need any further help!"
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Cathy Corrigan

March 6, 2026

5  out of  5
rating by Cathy Corrigan
"I had a phone appointment with Jennifer regarding reviewing my home umbrella insurance policy, and my car insurance as well. I found it especially helpful when I had specific questions about exterior water service line and exterior electrical coverages being promoted via my home energy company. I found out I already have coverage on both of these needs.

I also found out more about updating my defensive driving discount and a home sensor system for electrical safety that I am already eligible for.
The phone meeting was very helpful!
Thank you Jennifer!*"
We responded:
"Cathy, thank you so much for your detailed and positive feedback! We're delighted to hear that your phone appointment with Jennifer was helpful in reviewing your home, umbrella, and car insurance policies. It’s great that you gained clarity on the exterior water service line and electrical coverages, as well as the discounts and safety systems you’re already eligible for. Jennifer and the team appreciate your kind words, and we’re always here to help with any future questions or insurance needs. Thanks again for choosing us!"
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Shirley Lietzau

March 4, 2026

5  out of  5
rating by Shirley Lietzau
"Very pleasant and helpful"
We responded:
"Hello Shirley, thank you so much for your kind words! We’re delighted to hear that you found our service pleasant and helpful. Jennifer takes great pride in helping our policyholders and enjoys reviewing home insurance with our customers. We look forward to assisting you again in the future! "
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Kamryn Sanford

February 13, 2026

5  out of  5
rating by Kamryn Sanford
"Very friendly and easy to work with!"
We responded:
"Kamryn, thank you so much for your kind words! We’re thrilled to hear you found us friendly and easy to work with. It was a pleasure assisting you, and we look forward to working with you again in the future!"